Using PRTG GUI with two different versions

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Hi,

we've two PRTG services with two differet versions. 7.2.4 and 7.3.5. when trying to connect to the 7.3.5 version with the GUI it requires to update the GUI software. after re installing the GUI we can connect to the 7.3.5 but can't connect to the 7.2.4. is there a way touse the same GUI for both versions ?

Thanks,

Liad

gui prtg web-gui windows-gui

Created on Jul 14, 2010 12:59:10 PM by  liadsh (0) 1

Last change on Jul 30, 2010 9:05:34 AM by  Daniel Zobel [Paessler Support] (24,941) 3 3



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Hello,

the version of your PRTG Server and the PRTG WinGUI have to match. It is not possible to use different versions, this may result in exceptions or crashes in PRTGs webserver.

Best Regards.

Created on Jul 14, 2010 1:10:52 PM by  Torsten Lindner [Paessler Support] (19,480) 3 1



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Hi,

isn't there backward support for the GUI ?

is it possible to upgrade the PRTG server with no downtime ?

Thanks,

Liad

Created on Jul 14, 2010 1:12:48 PM by  liadsh (0) 1

Last change on Jul 30, 2010 9:04:57 AM by  Daniel Zobel [Paessler Support] (24,941) 3 3



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As said, it has to be same version between PRTGs WinGUI and Server.

I'm afraid Updating/Upgrading PRTG will always cause a small downtime, as the executable files need to be updated/exchanged. This can't be avoided.

Created on Jul 14, 2010 1:22:56 PM by  Torsten Lindner [Paessler Support] (19,480) 3 1



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Liad,

You can always run the other PRTG GUI in Windows 7 XP mode if you have the possibility. Unfortunately you see two notifiers on your desktop area. Search the Internet for installation instructions at the following link:

http://lifehacker.com/5245396/set-up-and-use-xp-mode-in-windows-7

Br, Olli Jokinen

Created on Jul 27, 2010 10:55:07 AM by  Olli Jokinen (10) 1

Last change on Jul 30, 2010 9:04:16 AM by  Daniel Zobel [Paessler Support] (24,941) 3 3



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