Knowledge Base

After installing SNMP Helper on a device I don't see any disk drive counters

Diese Seite steht leider noch nicht auf Deutsch zur Verfügung. Wir bitten um Ihr Verständnis!

In some situations after installing SNMP Helper Freeware or Pro Edition on a machine you may not be able to see all disk related sensors (especially on Windows 2000).

On the machine that - when queried - does not show all disk data in the SNMP Helper sensorlist please perform the following steps:

1) Open an OS prompt
2) Type "diskperf -y" (omit the "")
3) Close the OS prompt
4) reboot the server
5) try again in PRTG

This enabled the disk counters if they are disabled.

Note: If your diskdrives are fault-tolerant you may need to use "diskperf -y -e"

More info:

support.microsoft.com/kb/253251/EN-US/

www.microsoft.com/WINDOWS2000/en/advanced/help/diskperf.htm

www.microsoft.com/resources/documentation/windowsnt/4/workstation/reskit/en-us/06disk1.mspx