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IT Team at Assurity Financial Proactively Monitors and Analyzes Bandwidth Usage With PRTG

PORTLAND, Ore. and FUERTH, Germany – Oct., 10, 2006 – Paessler AG, the network monitoring company, today announced that its PRTG Traffic Grapher has effectively helped the IT team at Assurity Financial Services view live readings of bandwidth usage, classify usage and graphically assess long-term usage trends on its network devices to maintain and improve mission-critical operations that drive efficiencies and productivity at the 200-person mortgage firm with five branches.

Assurity's employees work in a terminal-based environment that requires constant network management by the IT department to sustain an acceptable company-wide working environment, according to Ian Morgan, Assurity’s IT manager. PRTG, Morgan said, has enabled the IT department to look at networking trends over time, which prevents Assurity from making "hasty" operational or networking decisions due to small spikes in activity, he said.  Assurity's IT-related decisions are now both informed and purposeful.

For instance, several of Assurity’s branches had been experiencing slow response times with their Internet connections, and the IT team used PRTG to accurately identify the branches that were saturating their circuits. The PRTG-supplied data, Morgan said, made it an "easy sell" to persuade management to invest in more bandwidth. Today, the branches' employees are operating at acceptable bandwidth levels.

Assurity’s IT team has also used the Windows based PRTG to generate various historical bandwidth and performance statistics that have helped them be "much more proactive" in deciding when more bandwidth is needed, if user load requires a new CPU and if memory should be increased to support work load, Morgan said.

The Assurity IT department had no network monitoring solution in place prior to implementing Paessler’s PRTG Traffic Grapher. The company had, at one point Morgan said, unsuccessfully attempted to use Windows Performance Monitor to manage its servers and was given a basic bandwidth monitoring tool from its ISP that possessed limited functionality and couldn't provide true granularity in its reporting.

Morgan selected PRTG Traffic Grapher - after looking at other solutions - because it appeared easy to customize and would allow him to incorporate their own counters into the monitoring solution, he said.

The Paessler network monitoring solution has given Assurity's IT department a tool to achieve network optimization, set up traffic monitoring and monitor both network uptime and network downtime.

Morgan and his colleagues, for example, display their monitoring findings in various easy-to-read graphs and tables, which they customize to meet their specific reporting needs.

Morgan added that installing and managing PRTG was "easy" and that the software "co-exists" well with the rest of his network.

The Assurity network consists of five branches that are connected by point-to-point T1s and share 3Mbit of Internet connectivity. The IT department operates in a robust networking environment that - as an example - includes NetFlow setup for all of its Cisco devices to filter based on IP range, as well as several custom definitions to recognize various traffic patterns such as RDP and TCP Printing.

"The low cost and easy implementation makes the solution a simple one to recommend," Morgan said. "We have purchased a product that does exactly what it says."

PRTG Traffic Grapher can be purchased through the Paessler online store starting at $99.95.

Assurity Financial Services, LLC

Assurity Financial Services, LLC is a full-service mortgage company headquartered in Englewood, Colorado.  The company operates five branches in the Western U.S. and has approximately 200 employees.  Assurity's branches offer a comprehensive suite of lending solutions that allow homeowners to purchase homes, refinance their existing homes or take out traditional home-equity loans.

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